Salesforce CEO Marc Benioff has sharply criticized Microsoft’s Copilot, dubbing it ‘Clippy 2.0’ and deeming it disappointing and inaccurate. He champions Salesforce’s own Slackbot, powered by Anthropic’s Claude, as a superior AI CRM sidekick. This move signifies Salesforce’s strong push into its AI agent ecosystem, contrasting with Benioff’s previous praise for Google’s Gemini 3.0.
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